Surveyor

Why Survey
Because there is no better way to find those invaluable and elusive numbers we call metrics nor to determine which organizations would be best to model one of your own processes after.

Using information collected from a survey the member will have the data to determine Best-In-Class performance indicators (metrics) to see where their organization fits within its own industry as well as dissimilar industries. The member will also have the ability to quickly identify Best Practices. Then by having this knowledge, effectively set improvement targets and goals. The member may even find out that a process that was thought to be substandard is actually above industry standards. Nothing worse than benchmarking the wrong process!

You can learn a lot about your organization by comparing your data against other organizations. Running a TBE electronic survey is the best way to get that data.

With TBE Surveyor you can:

How
Let's say for example you want to collect responses from at least 200 organizations, any industry and anywhere in the world. And, you want answers to your questions within a week.

    Here's what you get:
  • We convert your Questionnaire and Introduction Letter to Internet browser and database engine programming languages while retaining your original visual format.
  • We build a database to store all responses.
  • We showcase your survey at the top of TBE's Surveyor Menu (more than 50,000 visitors a month !).
  • We send out survey invitations to 19,000+ prospective participants.
  • We capture all survey responses into a database.
  • We run your survey for 30 days.
  • We back-up your survey and responses daily.
  • We will provide you with a copy of the database in Microsoft Access format. The data you receive will include all contact information for the individual who responded to your survey.
  • Your survey can contain any combination of question types such as: Multiple choice, select one only, drop down lists, checkboxes, free form text.

Cost
The
typical survey contains a mix of 14 questions and on the average will cost $500. Surveys typically receive 125+ responses within a few days. Cost per response about $4 each. Now that's value!

Naturally, the cost of running your survey will vary and depend on a variety of conditions such as the number of questions, the number of possible answers for each question, and any other additional services or functionality you may need. But the general rule still applies... TBE can do it now and at a fraction of the cost from what other services would be willing to do. And, you'll start receiving responses immediately! Effective? Absolutely!

The Details...
Cost quotes take approximately one day. We can usually have your survey up and running within 72 hours.

All we need from you is a copy of your survey attached to an E-mail (MS Word, Wordperfect, text, PowerPoint, or virtually any type of file will do) and sent to: and we'll reply back with a cost to run and a date we can launch. It's that simple.

So, if you've been wondering how to obtain metrics in a cost effective and timely manner, TBE's Surveyor is the perfect tool!


Return to TBE Member Extranet

Return to TBE's Public Homepage

Return to IndustryMetrics.com

Copyright © The Benchmarking Exchange, Inc. All rights reserved.