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Baldrige Report Card Generator

Thank you for participating in BenchNet's automated Baldrige Self Assessment module. The following report is a real-time report based on the ratings you supplied when you completed the online self assessment. Along with your score you will see scoring for your specific industry as well as the scoring for all industries combined. At the end of this report you will see a summary of how you compared overall within and outside your industry. This report is designed to help you assess your organization's performance and to help you identify areas for which you may want to focus your process improvement efforts. And maybe even benchmark them!


Section 1 Leadership (120 pts.)

The Leadership Category examines HOW your organization's SENIOR LEADERS address VALUES, directions, and PERFORMANCE expectations, as well as a focus on CUSTOMERS and other STAKEHOLDERS, EMPOWERMENT, INNOVATION, and learning. Also examined are your organization's GOVERNANCE and HOW your organization addresses its public and community responsibilities.

Section 1: LEADERSHIP
Possible Points
Your Organization
PETROCHEMICAL Industry
ALL Industries
  120
  101
  87
  79

 

Section 2 Strategic Planning (85 pts.)

The Strategic Planning Category examines HOW your organization develops STRATEGIC OBJECTIVES and ACTION PLANS. Also examined are HOW your chosen STRATEGIC OBJECTIVES and ACTION PLANS are deployed and HOW progress is measured.

Section 2: STRATEGIC PLANNING
Possible Points
Your Organization
PETROCHEMICAL Industry
ALL Industries
  85
  73
  57
  52

 

Section 3 Customer and Market Focus (85 Pts.)

The Customer and Market Focus Category examines HOW your organization determines requirements, expectations, and preferences of CUSTOMERS and markets. Also examined is HOW your organization builds relationships with CUSTOMERS and determines the KEY factors that lead to CUSTOMER acquisition, satisfaction, loyalty and retention, and to business expansion.

Section 3: CUSTOMER AND MARKET FOCUS
Possible Points
Your Organization
PETROCHEMICAL Industry
ALL Industries
  85
  77
  65
  56

 

Section 4 Measurement, Analysis, and Knowledge Management (90 pts.)

The Measurement, ANALYSIS, and Knowledge Management ANALYSIS Category examines HOW your organization selects, gathers, analyzes, manages, and improves its data, information, and KNOWLEDGE ASSETS.

Section 4: MEASUREMENT, ANALYSIS, AND KNOWLEDGE MANAGEMENT
Possible Points
Your Organization
PETROCHEMICAL Industry
ALL Industries
  90
  81
  65
  54

 

Section 5 Human Resource Focus (85 pts.)

The Human Resource Focus Category examines HOW your organization's WORK SYSTEMS and employee learning and motivation enable employees to develop and utilize their full potential in ALIGNMENT with your organization's overall objectives and ACTION PLANS. Also examined are your organization's efforts to build and maintain a work environment and employee support climate conducive to PERFORMANCE EXCELLENCE and to personal and organizational growth.

Section 5: HUMAN RESOURCE FOCUS
Possible Points
Your Organization
PETROCHEMICAL Industry
ALL Industries
  85
  68
  57
  51

 

Section 6 Process Management (85 pts.)

The Process Management Category examines the KEY aspects of your organization's PROCESS management, including KEY product, service, and business PROCESSES for creating CUSTOMER and organizational VALUE and KEY support PROCESSES. This Category encompasses all KEY PROCESSES and all work units.

Section 6: PROCESS MANAGEMENT
Possible Points
Your Organization
PETROCHEMICAL Industry
ALL Industries
  85
  77
  59
  50

 

Section 7 Business Results (450 pts.)

The Business Results Category examines your organization's PERFORMANCE and improvement in KEY business areas— CUSTOMER satisfaction, product and service PERFORMANCE, financial and marketplace PERFORMANCE, human resource RESULTS, operational PERFORMANCE, and GOVERNANCE and social responsibility. Also examined are PERFORMANCE LEVELS relative to those of competitors.

Section 7: BUSINESS RESULTS
Possible Points
Your Organization
PETROCHEMICAL Industry
ALL Industries
  450
  375
  314
  274

 

All Sections (1000 pts.) Summarization

Your total score of 852 is actually above the PETROCHEMICAL industry average of 704 and is above the combined industry score of 616.

Total profiles for:
- ALL industries you were compared with: 176
- the PETROCHEMICAL industry you were compared with: 33

All Sections Combined
Possible Points
Your Organization
PETROCHEMICAL Industry
ALL Industries
  1000
  852
  704
  616


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